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Innovation through customer collaboration and feedback

Nordstrom is one of USA’s leading fashion specialty retailers and is a Fortune 500 company (2011 – ranked 254).  When I think of a fashion retail company, innovation isn’t the first thing that comes to mind.  So how does a large retail company like Nordstrom innovate?  Through the creation of a Lean Startup team, called […]

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Lean Software Management BBC Worldwide Case Study is Published

I first knew David Joyce, a Systems Thinker and Agile practitioner, through the local Limited WIP Society user group in Melbourne and in more recent times I have had an opportunity to know and work with him.  David is one of those people who has a knack of explaining something that you can readily understand […]

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How People and Process Enabled Facebook to become a Phenomenal Company

I came across a case study on Facebook and how two key factors that contributed to Facebook’s success: people – in particular Mark Zuckerberg himself – and process – ‘moving fast’. Facebook has a culture of speed and values moving fast above anything else – fast releases and fast learning through fast feedback.  Everyone is responsible […]

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How Pixar uses Agile like practices to make their movies

The Harvard Business Review has published an article on How Pixar Fosters Collective Creativity in making their movies.  The link is only a summary to the full article (which is paid), but it does provide some insights on how Pixar approach their film making. Building complex software systems is very different to making a blockbuster film, […]

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